Support
Do you have a design but are not sure whether it is properly prepared for printing? We will be happy to help you review and prepare your artwork files.
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How It Works
Send Us Your Design
Ideally as a PDF, AI file, or a packaged Adobe Illustrator file.
We Check the Files
We review dimensions, bleed, safe zones, colors, and all technical elements.
We Prepare a Proof
If needed, we adjust the files and send you a PDF proof for approval.
You Approve Production
Once you approve the final version, we forward the files to production.
What Do We Check for You?
- correct packaging format and dimensions
- bleed and safe zones
- print color settings
- text readability
- white ink layers, transparent windows, and metallic effects
- technical file readiness
Frequently Asked Questions
What file format should I send my artwork in?
A print-ready PDF, AI file, or a packaged Adobe Illustrator file including fonts and images is the preferred option.
Will you adjust my artwork if it is not prepared correctly?
Yes, if only technical print-related adjustments are required. For larger design changes, we will discuss the scope with you first.
Will printing start immediately after I send the files?
No. We only begin production after you have approved the final print proof.
I do not have a design yet. Can you help me?
Yes. Send us your logo, texts, product information, and a basic idea of what you need. We can help you create your packaging design.